I guarantee you’ll love your purchase of art, or your money back
Returns Policy – Purchase of already painted works from Website
If, after 7 days from the delivery date of your piece (painting or prints), you are at all unhappy with the painting(s), you may notify me that you wish to return it/them. I will arrange pick up and give you a full refund on the painting(s) – less the delivery and pick up costs at invoice – and less a 5% admin and materials fee.We will pay all delivery costs if the error is of our making (eg deliver the wrong print etc)
Returns Policy – Commissions
If, after 7 days from the delivery date of your piece, you are at all unhappy with the commissioned painting(s), you may notify me that you wish to return it/them. I will arrange pick up and give you a full refund on the painting – less the delivery and pick up costs at invoice – and less a 5% admin and materials fee (40% on commissioned multiple pieces).
Creativity is important to me
I would not deliver anything to you that I am not 100% confident is painted to the best of my ability and would therefore be happy to take back, expecting that I could on-sell it anyway. Multiple pieces attract a higher admin fee because they may be harder to on-sell due to your specific installation requirements and space available of the average purchaser.
I recently received two of your beautiful paintings, a gift from my partner… I just wanted to tell you that I love them so much, they are absolutely gorgeous and they make me happy looking at them every day! Thank you also for being so helpful… in arranging the gift while he was working [overseas] – it was really appreciated
Sian, Reid, ACT
Thanks Gabrielle for my beautiful painting. It arrived safely and is now gracing my loungeroom wall. It lives up to expectation with the colours matching the photo I saw on your website. Thanks for being so prompt in getting it to me. As an admirer of your art, I’m very excited to now have my very own Gabrielle Jones.
Jenny, Annandale, NSW
What a beautiful painting..keep seeing more in it, the longer I look… What joy “The Birth Of A Poet” is giving me..thanks so much Gabrielle
Jennifer B, Melbourne
Loving my painting it is up already and is exactly what I expected. Thank you. The drawing is also beautiful and will need to wait for a frame but I love it as well.
Terri, Melbourne Vic